Zoya Nail Polish Exchange.
on Sunday, June 13, 2010. Filed under: zoya, zoya nail polish exchange
Have you guys heard of this? The Zoya Nail Polish Exchange? I recently picked up a Zoya nail polish from Nuggets (a grocery store here in the Bay Area) and I fell in love. Seriously! The formula is amazing and the color is true to bottle in just one swipe. It also removes very easily, I think I have a new nail polish love. So when I heard about the Nail Polish Exchange, of course I jumped on it and ordered the polishes I wanted!
But... what I didn't know was that they change $3.50 per bottle for shipping. So imagine my shock when it stated that my polishes were free but... I owed $35 in shipping?! What?! Maybe that's my fault, maybe I didn't read the details as carefully as I should had. The polishes are $7/bottle so I mean if you think about it, paying $3.50/bottle instead is steal... but still... seeing $35 as your balance is kind of still shocking! And they send you an invoice but you don't pay. You send a check or something for your payment with your polishes... or something.
I wouldn't know, like I said I don't think I read over everything carefully and I tried contacting them for two days straight only to have the phone ring for 26 minutes each time before I decided to hang up. I tried their "live 24/7 customer service" link and they were offline. So I left a message. On Wednesday. It's now half an hour til Monday and I still didn't get a response. I tweeted them on Friday, no response. I mean, COME ON! How the hell are you suppose to get a hold of someone?! *sigh. I guess I can't cancel my order now...
Anyway, with all that said, if you're still interested in the exchange, here are the details... because really $3.50/bottle (pretty much) is a steal. The nail polish itself is amazing.
So here's the deal, the minimum for exchange is 6 bottles of any old nail polish as long as it's not Zoya brand. And like I mentioned before, you're paying $3.50 a bottle for shipping. This offer ends June 30th, 2010.
For more details click here.
For more details click here.
I don't remember which colors I got, but when I get them (since they notified me to say that they're shipping on Monday) I'll let you guys know.
June 14, 2010 at 8:03 AM
sorry to hear that you had so much trouble trying to reach someone from CS to talk to, but their website did explain the $3.50 shipping charge also includes the cost to properly dispose of the polishes that you send in as part of the exchange. Sure it's not exactly free, but it's still a deal for 1/2 the cost of what a bottle would normally cost.
June 19, 2010 at 6:29 PM
I heard about this program, sounds like a pretty decent deal. Too bad there's not free shipping (hehe) but $3.50 isn't so bad, either. Enjoy your polishes, I can't wait to see which ones you got!